Frequently Asked Questions
From Documentation
How do I allocate credits to my users?
What is an alphanumeric sender ID?
How many characters can an alphanumeric sender ID be?
How do I send a message to a single contact?
How do I send a broadcast message to a group of contacts?
What format do the mobile numbers I am sending to need to be in?
Can I receive replies to my broadcast message?
Why can I not receive replies to my broadcast message when using my alphabetic sender id?
Can I receive replies to my broadcast message to my mobile phone?
Which sender id enables me to receive replies to my broadcast message?
Can each user receive their replies to their email?
Can I change the email address I want replies to go to?
How do I add contacts to my groups?
Can I add the same contact to many groups?
How do I know which contacts belong to which groups?
What is the difference between quick send and broadcast?
Why should I import a file into mylkbroadcast?
How do I import at file into mylkbroadcast?
What about multiple messages from the CSV file?
What is a merged broadcast message?
How do I format my broadcast message for merge?
How do I format my database file for merge?
How many characters can I have in a single message?
Can I send a message which is over more than 160 characters long?
Why do I get a test message when sending a broadcast?
Can I change my broadcast message after I have received my test message?
How do I know if my broadcast was sent?
What does pending delivery mean?
How can I check what time a contact received my broadcast message to their mobile?
How do I know how many messages I currently have available?
What will happen if I try to send a broadcast message which exceeds my number of messages available?
I want to send out a bulk broadcast (eg. 50,000 messages) do I need to notify MYLK Message?
